Thursday, August 7, 2014

National Electronic Fund Transfer (NEFT) Information and FAQ



What is NEFT?
NEFT National Electronic Fund Transfer (NEFT) is an interbank/inter-branch online fund transfer within India.Currently MCA21 payments are allowed via Credit Card, Internet Banking & Physical Challan. The Ministry has authorized 5 banks (Indian Bank, HDFC, ICICI, PNB,UBI and SBI) for collection of MCA21 fees, which means that only the account holders of these banks can avail Internet banking facility. Further, payment via challan can only be made in the authorized branches of
these above five banks. Though this was a major improvement compared to the earlier manual system, it caused delays in incorporation of companies and processing of other eForms. In order to eliminate inconveniences caused due to payment processing delays, Ministry is introducing payment of MCA fees via NEFT (National Electronic Fund Transfer) mode, in addition to already exiting payment methods.

How long does it take for payments to get updated in the system?
Banks will inform MCA21 system in four to five working hours about the successful NEFT payment receipt.

What is the processing or service charges for NEFT transactions?
NEFT transaction charges are available in the RBI website and are in addition to MCA21 filing fee.

What is unique transaction number (UTN)?
This is a unique reference number provided by the user’s bank account for each NEFT transaction.

What is the process for making payment through NEFT?
  • While making payment on MCA21 portal, user will select 'NEFT' as payment option. SRN shall be generated along with an eChallan which shall contain the procedure for conducting the NEFT transfer;
  • User will transfer funds to one of the MCA21 account, via internet banking facility offered by their bank in which they hold an account. User may quote SRN in the remark column;
  • User’s bank will provide a unique transaction number (UTN) for the NEFT transfer;
  • Banks will inform MCA21 system about the payment along with the UTN;
  • User will login to MCA21 and link UTN and SRN by clicking on the link "'Link NEFT Payment" under services tab.
  • Please note that the payment details shall be sent from the designated banks and updated in the MCA21 system within 6 hrs – 24 hrs from the time of payment.Therefore, you are required to link the SRN after the aforesaid time period.
  • User shall have to provide the SRN and UTN. Additionally, for verification purpose, user will have to provide account number from which the transfer was carried out and the amount. If the payment has been notified to MCA21 system and the details are matching, then thIe linking will be successful and the status of the SRN will be changed to PAID. MCA21 will create work item for further processing;
  • If details of payment for the SRN is still not received from banks, an information message will be displayed to user to link SRN & UTN at a later time;
  • If details don’t match, an error message will be shown to the user.
  • Linking shall be allowed only within 2 days of the reporting of payment by the bank. Once this time period is over, no linking will be allowed and the corresponding service request shall not be accepted. In case the linking is not done within the 2 day period, payment shall be reversed by the concerned bank. For eg: If the UTNs reported by the bank on 11th June, 2012 are not linked by the user by the end of 13th June, 2012 then these shall be marked for reversal and reported to the bank on 14th June, 2012.
What is the way to track a transaction made through NEFT?
To verify whether the funds have been successfully transferred to MCA, please track the status through your bank branch.

Once the transaction is successfully linked to the SRN on MCA21 portal, the payment status can be tracked using the 'Track payment status' link.

If payment is not made successfully how will the debited amount get reverted to stakeholder’s account?
In such case, user should contact his bank from where the funds were transferred using NEFT.

Is there any limit on the amount that could be transferred using NEFT?
No. There is no limit – either minimum or maximum – on the amount of funds that could be transferred using NEFT, via current account. For personal accounts there may be limits.

Is this option available for all kind of payment related to MCA Services?
Yes, payment through NEFT mode can be made for all type of MCA21 payments.

Do we require to make payment to any separate account for paying through NEFT Mode?
Yes, the funds are to be transferred using NEFT to the designated MCA Accounts. The details of the MCA designated accounts are as follows:.

HDFC Bank :-
Account No - 04990920001637
Account Type - Current
Branch Name - HDFC bank, Sandoz house
IFSC Code - HDFC0000240
Beneficiary Name - MCA21-NEFT Collection

Punjab National Bank :-
Account No - 1120002102318748
Account Type - Current
Branch Name - ECE House, New Delhi
IFSC Code - PUNB0112000
Beneficiary Name - MCA21-NEFT Collection

What shall be the validity of challan for payments done through NEFT?
The validity of the eChallan for NEFT shall be based on the date of event and the date on which the eChallan is generated. The same shall be mentioned on the eChallan generated.

What if the required fund is not transferred with the time limit?
If the required funds are not transferred within the expiry date as mentioned on the eChallan, the SRN shall be cancelled and no service shall be delivered in respect of the SRN.

Whether funds can be transferred to MCA accounts using NEFT on any time any day?
No, NEFT is available within a time-window (9 am - 7 pm on weekdays; 9 am - 1 pm on Saturdays; not available on public holidays and Sundays).

Whether I can break the complete amount of a SRN into two parts and transfer the funds using NEFT twice.
No, Full amount has to be transferred in single transaction for a particular SRN. Amount can’t be divided into multiple payments.

What should be done in case I have misplaced the Unique transaction number (UTN)?
Since the UTN is provided by your bank from which the fund transfer is made, you should contact the customer care of your bank in such case.

After making the payment through NEFT Mode will we have to visit bank or make any follow up for informing about such transactions?
After the funds are transferred to MCA account, user will have to link the NEFT payment UTN with the SRN on the MCA21 portal. Refer answer to question no. 3.

Which banks would come under NEFT Mode?
The list of bank branches participating in the NEFT system is available on the website of Reserve Bank of India.

I have some problem/query related to payment on MCA21 Portal under NEFT, to whom should it be escalated?
Any issues/problem related to payment on MCA21 portal should be raised on the MCA21 portal under the section ‘User Complaints and Grievances’

Can excess amount transferred to MCA designated Account be adjusted against subsequent two or more SRN’s?
In case the amount transferred doesn’t match with the amount of the SRN, linking of SRN and UTN shall not be allowed on the MCA21 portal. Therefore, you are requested to transfer the exact amount of the SRN mentioned on the eChallan using NEFT. The excess amount transferred cannot be adjusted against any other transaction.

How many transactions can be made per day?
There is no limit imposed by MCA. However, there may be a limit on transactions imposed by your bank for which you are required to get in touch with the bank for the details.

Within how many days UTN should be linked with SRN?
Linking shall be allowed only within 2 days of the date of reporting by bank. Once this time period is over, no linking will be allowed and the corresponding service request shall not be accepted. However user should do the linking as early as possible, so that last day issues are not there.

Linking shall be allowed only within 2 days of the reporting of payment by the bank. Once this time period is over, no linking will be allowed and the corresponding service request shall not be accepted. In case the linking is not done within the 2 day period, payment shall be reversed by the concerned bank. For eg: If the UTNs reported by the bank on 11th June, 2012 are not linked by the user by the end of 13th June, 2012 then these shall be marked for reversal and reported to the bank on 14th June, 2012.

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